Customer Support

Customer Support provides tools for creating, listing, and retrieving resources in F5 Distributed Cloud.

Tools

Tool	Description
f5xc-api-support-customer-support-create	Create Customer Support.
f5xc-api-support-customer-support-get	Get Customer Support.
f5xc-api-support-customer-support-list	List all tenant tickets.

Parameters

Path Parameters

Parameter	Description	Example
namespace	Namespace This defines the workspace within which each the configuration object is to be created.	system
name	Name The name of the configuration object to be fetched.	example-resource

Query Parameters

Parameter	Description	Example
response_format	The format in which the configuration object is to be fetched. This could be for example - in GetSpec form for the contents of object…	GET_RSP_FORMAT_DEFAULT
label_filter	A LabelSelectorType expression that every item in list response will satisfy.	-
report_fields	The report_fields parameter…	-
report_status_fields	The report_status_fields parameter…	-

Example Usage

Ask Claude to help you work with Customer Support resources:

Create Customer Support

“Create a customer-support named ‘example’ in the ‘production’ namespace”

List Customer Supports

“List all customer-supports in the ‘production’ namespace”

Get Customer Support Details

“Get details of the customer-support named ‘example’ in namespace ‘production‘“

CURL Examples

# List resources
curl -X GET "https://${TENANT}.console.ves.volterra.io/api/web/namespaces/$${PARAM}/admin/customer_supports" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}"

# Get specific resource
curl -X GET "https://${TENANT}.console.ves.volterra.io/api/web/namespaces/$${PARAM}/customer_supports/$${PARAM}" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}"

# Create resource
curl -X POST "https://${TENANT}.console.ves.volterra.io/api/web/namespaces/$${PARAM}/customer_supports" \
  -H "Authorization: APIToken ${F5XC_API_TOKEN}" \
  -H "Content-Type: application/json" \
  -d @customer_support.json